Find the answers to our most frequently asked questions about the EEKOD CD by selecting one of the links below.
Installation & Networking
Unlocking the CD
About the Kompass CD Range
Using your Kompass CD
Installation & Networking
- Can I install the EEKOD CD on more than one PC?
- Can I network the EEKOD CD?
- How do I install the EEKOD CD on a network?
- Do I need a server to network the EEKOD CD?
- Can I use the EEKOD CD on a Wide Area Network (WAN)?
- What are sim users?
- Can I install the EEKOD CD on my intranet?
- Can I copy the whole EEKOD CD to my hard drive?
- Do I need the EEKOD CD in the drive when I am using Kompass?
- Can I install the EEKOD CD onto Citrix Winframe?
1. Can I install the EEKOD CD on more than one PC?
The Stand Alone agreement is for installation on only one PC. We would recommend that if more than one user requires access to the CD, that you network it. Networking Instructions can be found in your User Guide. If you are interested in Networking, please contact kompasshelpdesk@reedinfo.co.uk.
2. Can I network the EEKOD CD?
Yes, you can network the CD. There is a charge for networking which is dependent on the number of workstations and simultaneous users. If you are interested in Networking, please contact kompasshelpdesk@reedinfo.co.uk.
3. How do I install the EEKOD CD on a network?
Networking Instructions can be found in your User Guide. If you require any assistance with setting up the EEKOD CD on a network, please contact kompasshelpdesk@reedinfo.co.uk.
4. Do I need a server to network the EEKOD CD?
No, it is possible to network the CD on a peer-to-peer network, using a workstation as a nominated server. We suggest you contact kompasshelpdesk@reedinfo.co.uk if you wish to carry out this type of setup.
5. Can I use the EEKOD CD on a Wide Area Network (WAN)?
Yes, but this is not something recommended, unless your network data capacity is high enough. We suggest you contact us on kompasshelpdesk@reedinfo.co.uk if you wish to carry out this type of setup.
6. What are sim users?
Sim users are simultaneous users, meaning they can access the CD at the same time.
7. Can I install the EEKOD CD on my intranet?
No, Kompass CD's are installed onto a network, not an intranet.
8. Can I copy the whole EEKOD CD to my hard drive?
Yes, but it requires about 680MB of space and is therefore probably not recommended, other than on a network server.
9. Do I need the EEKOD CD in the drive when I am using Kompass?
Yes, all of the data stays on the CD, even if you choose "Full Installation" when installing the stand alone CD. It will take up about 25MB of space once installed. The only time you don't need the CD is if you are networking it and choose the option to copy the whole CD onto a network server.
10. Can I install the EEKOD CD onto Citrix Winframe?
Yes, you should be running Edition 1.8 (Service Pack 2) Feature Release 1 (or above). Click here to download instructions.
Please contact us on kompasshelpdesk@reedinfo.co.uk if you require any help with the installation.
Unlocking the CD
- How do I unlock the EEKOD CD?
- Why do we need a unique Computer ID?
- Why is the unlock code so long?
1. How do I unlock the EEKOD CD?
Once installed, the first time you access Kompass, it will display a unique Computer ID. You can either call the Kompass Helpdesk on Tel: 01342 335866 or e-mail the Computer ID to us at Kompasshelpdesk@reedinfo.co.uk
Make sure you included your company details, the Computer ID (and any remaining credits if upgrading). We will then call or e-mail you back with a credit key which will give access to Kompass.
2. Why do we need a unique Computer ID?
To ensure we can provide our customers, with a complete support service, it is helpful for us to keep a record of when the CD is installed and by which company.
3. Why is the Unique Compnuter ID so long?
To ensure that we maintain a secure product for our users, this requires a detailed Computer ID.
About the Kompass CD Range
- Where does the Kompass information come from?
- Who uses Kompass?
- What information is held on the CD?
- What search criteria can I use to search the CD?
1. Where does the Kompass information come from?
Kompass is endorsed by the CIM and has been recognised as an essential business tool by British Industry for more than 40 years. The information is gathered from the highest quality sources, in particular the worldwide network of Kompass franchises. All company information is collected locally in each country and directly from the companies themselves, ensuring that the information is as accurate as possible.
2. Who uses Kompass?
Available in a variety of tailored formats, Kompass information is used by all job functions in business and industry - from purchasing & research to sales & marketing.
3. What information is held on the CD?
Full Company Details, Named Contacts, Registered Information, In-depth Industry, Market and Product details, Trade Names, and other Useful Information.
4. What search criteria can I use to search the CD?
The search criteria can vary, but include as a minimum Company Name, Products, Town, County, Region, Country, Full or Outer Postcode, Trade Name, Sales Band, Number of Employees, Import/ Export and Job Title. Click here for a complete Search Criteria list found on the Kompass CD range.
Using your Kompass CD
- Can I print or exporting information from the EEKOD CD?
- When exporting, what information do you get?
- Can I export labels from the EEKOD CD?
- What are print credits?
- How are print credits used?
- Can I do a mailmerge with exporting data from the EEKOD CD?
- How do the Kompass classification codes work?
- Are the Kompass classification codes the same as SIC codes?
- Can you select companies from search sets on the EEKOD CD?
- Can I carry forward saved sets from one edition of the CD to the next?
1. Can I print or exporting information from the EEKOD CD?
Yes, you can print single or multiple companies and Export in the following formats .xls (Microsoft Excel), .rtf (Microsoft Word), .txt (ASCII) and .html. All but output to .xls (Microsoft Excel) uses 1 print credit per company output.
2. When exporting, what information do you get?
For each output option you can select the level of detail about each company you want to download, specifying executive names as necessary.
Microsoft Word - includes General Information, Company Name and Address, Trade Name, Contact Person, Contact Details, Key Figures, Official Company information and Product Information in a Display format.
Microsoft Excel - includes General Information, Company Name and Address, Contact person, Contact Details *.xls format.
ACSII - includes General Information, Company Name and Address, Trade Name, Contact Person, Contact Details, Key Figures, Official Company Information and Product Information in a Display format..
3. Can I export labels from the EEKOD CD?
Yes, you can print Labels which include Company Name, Address and One Named Contact. You also have the option to change the label size.
4. What are print credits?
Print credits govern how much you print or export from the CD. You can still print companies from Display, whilst viewing their details, without using any print credits.
5. How are print credits used?
Printing multiple companies or exporting one or more companies as .rtf, .txt or .html format uses one print credit per company output. Exporting to Microsoft Excel (.xls) and printing from Display doesn't use any print credits.
6. Can I do a mailmerge with exported data from the EEKOD CD?
Yes, there is a step-by-step guide to doing this under Technical Help for EEKOD.
7. How do the Kompass classification codes work?
You can select the following options to output executives for each company record being downloaded:
Kompass classification codes are structured to three different levels. 2 digit codes enable searching at Industry level. 5 digit codes enable searching at Market level and finally 7 digit codes enable detailed product searching. There are approximately 41,000 different 7 digit (detailed product) headings included on the CD. e.g.
2 digit code (Industry Sector) = 34 Basic Metal Products
5 digit code (Market Sector) = 34.21.0 Light Metal Alloys
7 digit code (Detailed Product) = 34.21.0.01 Aluminium
8. Are the Kompass classification codes the same as SIC codes?
No, the Kompass codes are much more detailed than SIC codes. This enables users to narrow down a search and target companies using the detailed and specific 7 digit product codes.
9. Can you select companies from search sets on the EEKOD CD?
Yes, from List or Display you can directly select companies and save them as a new set - to then list/display or output as necessary.
10. Can I carry forward saved sets from one edition of the CD to the next?
Yes, this useful feature enables you to save a search and then carry this forward onto the next edition of the CD.
