Find the answers to our most frequently asked questions about the Kompass Gold CD by selecting one of the links below.
Installation & Networking
Unlocking the CD
About the Kompass CD Range
Using your Kompass CD
Installation & Networking
- Can I install the Gold CD on more than one PC?
- Can I network the Gold CD?
- How do I install the Gold CD on a network?
- Do I need a server to network the Gold CD?
- How do I upgrade a networked Gold CD from one version to the next?
- Can I use the Gold CD on a Wide Area Network (WAN)?
- What are sim users?
- Can I install the Gold CD on my intranet?
- Can I copy the whole Gold CD to my hard drive?
- Do I need the Gold CD in the drive when I am using Kompass?
- Can I install the CD onto Citrix Winframe?
- How do I setup users on the Gold CD (Network version)?
1. Can I install the Gold CD on more than one PC?
The Stand Alone agreement is for installation on only one PC. We would recommend that if more than one user requires access to the CD, that you network it. Networking Instructions can be found in your User Guide. If you are interested in Networking, please contact kompasshelpdesk@reedinfo.co.uk.
2. Can I network the Gold CD?
Yes, you can network the CD. There is a charge for networking which is dependent on the number of workstations and simultaneous users. If you are interested in Networking, please contact kompasshelpdesk@reedinfo.co.uk.
3. How do I install the Gold CD on a network?
Networking Instructions can be found in your User Guide, alternatively click here to download Gold CD Networking Instructions. If you require any assistance with setting up the Gold CD on a network, please contact kompasshelpdesk@reedinfo.co.uk.
4. Do I need a server to network the Gold CD?
No, it is possible to network the CD on a peer-to-peer network, using a workstation as a nominated server. We suggest you contact kompasshelpdesk@reedinfo.co.uk if you wish to carry out this type of setup.
5. How do I upgrade a networked Gold CD from one version to the next?
Click here to download instructions on upgrading a networked version of the Gold CD. Please contact kompasshelpdesk@reedinfo.co.uk if you require any help with the installation.
6. Can I use the Gold CD on a Wide Area Network (WAN)?
Yes, but this is not something recommended, unless your network data capacity is high enough. We suggest you contact us on kompasshelpdesk@reedinfo.co.uk if you wish to carry out this type of setup.
7. What are sim users?
Sim users are simultaneous users, meaning they can access the CD at the same time.
8. Can I install the Gold CD on my intranet?
No, Kompass CD's are installed onto a network, not an intranet.
9. Can I copy the whole Gold CD to my hard drive?
Yes, but it requires about 490MB of space (UK CD) and 1GB (West Euro CD) and is therefore probably not recommended, other than on a network server.
10. Do I need the Gold CD in the drive when I am using Kompass?
Yes, all of the data stays on the CD, even if you choose "Copy to Hard Disk" when installing the stand alone CD. It will take up about 35MB of space once installed (The West Euro CD will take up about 475MB). The only time you don't need the CD is if you are networking it and choose the option to copy the whole CD onto a network server.
11. Can I install the Gold CD onto Citrix Winframe?
Yes, you should be running Edition 1.8 (Service Pack 2) Feature Release 2 (or above). Click here to download instructions.
Please contact us on kompasshelpdesk@reedinfo.co.uk if you require any help with the installation.
12. How do I setup users on the Gold CD (Network version)?
Click here to download instructions and see section 6 for details on user administration. Please contact us on kompasshelpdesk@reedinfo.co.uk if you require any help with the installation.
Unlocking the CD
- How do I unlock the Gold CD?
- Why do we need an unlock code?
- Why is the unlock code so long?
1. How do I unlock the Gold CD?
Once installed, the first time you access Kompass, it will display an unlock code. You can either call the Kompass Helpdesk on Tel: 01342 335866 or fax over the completed Unlock Form, which is supplied with the CD.
Make sure you included your company details, the unlock code (and any remaining credits if upgrading) and fax this to 01342 335671. We will then call or fax you back with a code which will give access to Kompass.
If you have setup a network version of the Gold CD, you need to run the admin.exe file, which can be found in the server files folder, in order to generate an unlock code.
2. Why do we need an unlock code?
To ensure we can provide our customers, with a complete support service, it is helpful for us to keep a record of when the CD is installed and by which company.
3. Why is the unlock code so long?
To ensure that we maintain a secure product for our users, this requires a detailed unlock code.
About the Kompass CD Range
- Where does the Kompass information come from?
- Who uses Kompass?
- What information is held on the CD?
- What search criteria can I use to search the CD?
1. Where does the Kompass information come from?
Kompass is endorsed by the CIM and has been recognised as an essential business tool by British Industry for more than 40 years. The information is gathered from the highest quality sources, in particular the worldwide network of Kompass franchises. All company information is collected locally in each country and directly from the companies themselves, ensuring that the information is as accurate as possible.
Our UK CD also supplies you with information from our related publications including Kelly's Industrial Directory and to give you a more in-depth profile of UK companies, we also bring you up to 4 years' financial information from Companies House and details of acquisitions and disposals from Acquisitions Monthly.
2. Who uses Kompass?
Available in a variety of tailored formats, Kompass information is used by all job functions in business and industry - from purchasing & research to sales & marketing.
3. What information is held on the CD?
Full Company Details, Named Contacts, Corporate Structure, Registered Information, Bank Details and up to 4 years Filed Accounts* (where available), In-depth Industry, Market and Product details, Trade Names, Quality Assessment and other Useful Information.
4. What search criteria can I use to search the CD?
The search criteria can vary, but include as a minimum Company Name, Industry Sector, Market Sector, Detailed Product, Town, County, Region, Country, Full or Outer Postcode, Trade Name, Sales Band, Number of Employees, Import/ Export and Job Title. Click here for a complete Search Criteria List found on the Kompass CD range.
Using your Kompass CD
- Can I print or download information from the Gold CD?
- When downloading, what information do you get?
- Can I download labels from the Gold CD?
- What are print credits?
- How are print credits used?
- Can I do a mailmerge with downloaded data from the Gold CD?
- When downloading, how do you select job titles?
- How do the Kompass classification codes work?
- Are the Kompass classification codes the same as SIC codes?
- What does industry or market sector mean?
- Can you select companies from search sets on the Gold CD?
- Can I carry forward saved sets from one edition of the CD to the next?
- What is TPS/FPS?
- Do we make updated TPS/FPS data available?
1. Can I print or download information from the Gold CD?
Yes, you can print single or multiple companies and download data to Microsoft Word/Excel/ASCII format. All but output to Excel uses 1 print credit per company output.
2. When downloading, what information do you get?
For each output option you can select the level of detail about each company you want to download, specifying executive names as necessary.
Microsoft Word - includes General Information, Company Executives, Corporate Structure, Official Company Information, Accounts Information and Product Information in a Display format.
Microsoft Excel -includes General Information and Accounts Information in an *.xls format.
Download - includes General Information, Company Executives, Corporate Structure, Official Company Information, Accounts Information and Product Information in an ASCII (*.txt) format.
3. Can I download labels from the Gold CD?
No, but if you output to Microsoft Excel/Download (ASCII) from the Gold CD, you can create a mailmerge using the data output to create labels. There is step-by-step guidance to doing this under Help on the CD.
4. What are print credits?
Print credits govern how much you print or download from the CD. You can still print companies from Display, whilst viewing their details, without using any print credits.
5. How are print credits used?
Printing multiple companies or downloading one or more companies to Microsoft Word/Download (ASCII) uses one print credit per company output. Download to Microsoft Excel and printing from Display doesn't use any print credits.
6. Can I do a mailmerge with downloaded data from the Gold CD?
Yes, there is step-by-step guidance to doing this under Help on the CD.
7. When downloading, how do you select job titles?
You can select the following options to output executives for each company record being downloaded:
- Most Senior Executive Only
- First Matching Job Title (maximum of 4 different job titles can be selected)
- Records for each Job Title (maximum of 4 different job titles can be selected)
8. How do the Kompass classification codes work?
You can select the following options to output executives for each company record being downloaded:
Kompass classification codes are structured to three different levels. 2 digit codes enable searching at Industry level. 5 digit codes enable searching at Market level and finally 7 digit codes enable detailed product searching. There are approximately 41,000 different 7 digit (detailed product) headings included on the CD. e.g.
2 digit code (Industry Sector) = 34 Basic Metal Products
5 digit code (Market Sector) = 34.21.0 Light Metal Alloys
7 digit code (Detailed Product) = 34.21.0.01 Aluminium
9. Are the Kompass classification codes the same as SIC codes?
No, the Kompass codes are much more detailed than SIC codes. This enables users to narrow down a search and target companies using the detailed and specific 7 digit product codes.
10. What does industry or market sector mean?
The CD search criteria, Industry and Market Sector, are labels referring to the Kompass classification codes. Industry Sector refers to 2 digit Kompass codes and Market Sector refers to 5 digit Kompass codes.
11. Can you select companies from search sets on the Gold CD?
Yes, from List or Display you can directly select companies and save them as a new set - to then list/display or output as necessary.
12. Can I carry forward saved sets from one edition of the CD to the next?
Yes, this useful feature enables you to save a search and then carry this forward onto the next edition of the CD.
13. What is TPS/FPS?
The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2004 came into force with effect from 25 June 2004 . They extend The Privacy and Electronic Communications (EC Directive) Regulations 2003.
This combined legislation means that it is unlawful for someone in business (including charities or other voluntary organisations) to make unsolicited sales and marketing calls to a telephone number allocated to an individual* or a corporate subscriber** if they have registered with the Telephone Preference Service (TPS).
*’individual’ – includes all unincorporated bodies, including partnerships and firms.
**’corporate subscriber’ – includes corporate bodies such as limited companies in the UK, limited liability partnerships in England, Wales and N. Ireland or any partnerships in Scotland. It also includes schools, government departments and agencies, hospitals and other public bodies.
Similarly under the Data Protection Act, which came into force from 1st May 1999 , it is an offence to contact individuals and companies unsolicited for direct marketing purposes if they have registered with the Fax Preference Service (FPS) and there is a maximum penalty of £5000 per offence.
More information can be obtained from the DMA - TPS - Tel: 020 7766 4420 FPS - Tel: 020 7766 4422.
14. Do we make updated TPS/FPS data available?
Yes – From December 2004 you can automatically download the latest monthly TPS/FPS updates directly onto your Gold CD. If you have any questions about this, then please contact the Kompass Helpdesk on Tel: 01342 335866.
Disclaimer |
Terms & Conditions |
Privacy Policy |
Site Map |
A to Z |
Link to Us
